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VERSION:2.0
PRODID:-//Exware Solutions Inc.//ExSite v3.8//EN
BEGIN:VEVENT
UID:ExSite-EvtCal-2534-@ibas.ca
DTSTAMP:20260717T140731
DTSTART:20250417T103000
DTEND:20250417T140000
SUMMARY:CSIP: Module 4
DESCRIPTION:As a customer service representative, your ability to deliver
  excellent service to your clients is critical to your brokerage’s suc
 cess. In this four-part program, you will explore every aspect of broker
 age operations from a customer service perspective. You will develop the
  skills required to ensure that your office maintains a consistent, high
  quality, customer service approach in all market conditions.\n\nThe Cus
 tomer Service for the Insurance Professional (CSIP) program is an excell
 ent resource, whether you are new to the insurance industry or a seasone
 d professional.\n\nModules are taught over  a 4-month period via two fu
 ll-day webinars.\n\n-- About the Course --\n\n-- Module 4: The Broker & 
 the Law --\n\n* Inadequate Coverage\n\n* Industry Organization\n\n* Care
 er Development\n\n-- Date & Time --\n\nApril 17, 2025\n10:30 a.m. - 2 p.
 m.\n\nApril 24, 2025\n10:30 a.m. - 2 p.m.\n\nNote: Details on how to con
 nect to the webinar will be sent to registrants' e-mails at least 24 hou
 rs prior to the start of the event.\n\nText and course confirmations wil
 l be sent once registration and payment have been processed by IBAS. \n
 \nSix (6) CE hours are awarded for each completed module.\n\nAs there is
  no examination for this certificate program, participants must attend 
 the full webinar workshop session in order to receive the completion cer
 tificate. 
END:VEVENT
BEGIN:VEVENT
UID:ExSite-EvtCal-2534-@ibas.ca
DTSTAMP:20260717T140731
DTSTART:20250424T103000
DTEND:20250424T140000
SUMMARY:CSIP: Module 4
DESCRIPTION:As a customer service representative, your ability to deliver
  excellent service to your clients is critical to your brokerage’s suc
 cess. In this four-part program, you will explore every aspect of broker
 age operations from a customer service perspective. You will develop the
  skills required to ensure that your office maintains a consistent, high
  quality, customer service approach in all market conditions.\n\nThe Cus
 tomer Service for the Insurance Professional (CSIP) program is an excell
 ent resource, whether you are new to the insurance industry or a seasone
 d professional.\n\nModules are taught over  a 4-month period via two fu
 ll-day webinars.\n\n-- About the Course --\n\n-- Module 4: The Broker & 
 the Law --\n\n* Inadequate Coverage\n\n* Industry Organization\n\n* Care
 er Development\n\n-- Date & Time --\n\nApril 17, 2025\n10:30 a.m. - 2 p.
 m.\n\nApril 24, 2025\n10:30 a.m. - 2 p.m.\n\nNote: Details on how to con
 nect to the webinar will be sent to registrants' e-mails at least 24 hou
 rs prior to the start of the event.\n\nText and course confirmations wil
 l be sent once registration and payment have been processed by IBAS. \n
 \nSix (6) CE hours are awarded for each completed module.\n\nAs there is
  no examination for this certificate program, participants must attend 
 the full webinar workshop session in order to receive the completion cer
 tificate. 
END:VEVENT
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